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PROOF & MAILING RECORDS

Certificates of Delivery

Keep USPS proof of delivery connected to the document you mailed. For Certified Mail, Priority Mail, and Priority Mail Express, CaseMail generates a Certificate of Delivery when USPS provides delivery information and associates it with the same CMID mailing record.

USPS proof of deliveryCMID-linked recordVerifiable certificate
ONE CONNECTED MAILING RECORD
Connect delivery to the mailed document.

A CaseMail Certificate of Delivery connects USPS proof of delivery information to the mailed document and its CaseMail ID (CMID). CaseMail generates it for Certified Mail, Priority Mail, and Priority Mail Express when USPS provides delivery information.

Delivery evidenceUSPS delivery event

Certificate of Delivery

For Certified Mail, Priority Mail, and Priority Mail Express, CaseMail generates a Certificate of Delivery when USPS provides delivery information and keeps it with the same mailing record.

CMIDConnects the exact mailed document to its CaseMail mailing history and associated certificate record.
Certificate of Delivery

What is a CaseMail Certificate of Delivery?

A CaseMail Certificate of Delivery connects USPS proof of delivery information to the mailed document and its CaseMail ID (CMID). CaseMail generates it for Certified Mail, Priority Mail, and Priority Mail Express when USPS provides delivery information.

USPS proof of delivery

A CaseMail Certificate of Delivery connects USPS proof of delivery information to the mailed document and its CaseMail ID (CMID). CaseMail generates it for Certified Mail, Priority Mail, and Priority Mail Express when USPS provides delivery information.

Connected to the mailed document

The CMID keeps the certificate associated with the document and the CaseMail mailing record.

CMID

Mailing and delivery are separate events. Each certificate documents its part of the same CMID-linked mailing record.

3M+CaseMail certificate experience

Over 3 million certificates generated and presented across all U.S. jurisdictions.

WHY THE RECORD MATTERS

Connect delivery information to the mailed document.

Keep the USPS proof of delivery information and the document it relates to together. The Certificate of Delivery preserves that connection within the CaseMail mailing record for later review, sharing, or verification.

HOW THE CASEMAIL RECORD COMES TOGETHER

How your Certificate of Delivery is created.

A CaseMail Certificate of Delivery connects USPS proof of delivery information to the mailed document and its CaseMail ID (CMID). CaseMail generates it for Certified Mail, Priority Mail, and Priority Mail Express when USPS provides delivery information.

  1. Mailed document + CMID

    Identify the document and mailing record.

  2. USPS proof of delivery

    Connect USPS proof of delivery to the mailing record.

  3. Certificate of Delivery

    Connect the delivery event to the mailed document.

View the four steps in detail
01

Mailing record established

The mailed document is associated with its unique CaseMail ID.

02

USPS tracking updates

Tracking and delivery updates for Certified Mail, Priority Mail, and Priority Mail Express are associated with the mailing record.

03

USPS provides delivery information

CaseMail receives the delivery information associated with the mailpiece.

04

Certificate of Delivery created

CaseMail generates the certificate and connects it to the CMID mailing record. For Certified Mail with ERR, USPS ERR proof of delivery information is incorporated into the certificate.

USPS ELECTRONIC RETURN RECEIPT

USPS delivery evidence, incorporated into the CaseMail Certificate of Delivery.

For Certified Mail with Electronic Return Receipt, CaseMail incorporates the USPS ERR proof of delivery information into the Certificate of Delivery. That keeps the USPS delivery record connected to the mailed document, CMID, mailing history, and CaseMail certificate.

USPS proof of delivery stays connected

The Electronic Return Receipt information received from USPS is incorporated into the CaseMail Certificate of Delivery rather than maintained as a separate, disconnected record.

A verifiable CaseMail certificate

The USPS ERR information becomes part of the CaseMail certificate record, which can be verified through CaseMail to confirm the certificate is authentic and has not been altered.

WHAT STAYS CONNECTED

What stays with your Certificate of Delivery.

The value of the CaseMail record is the relationship between the mailed content and the postal events that follow it.

Mailed document

The document associated with the postal transaction is tied to the record through its CMID.

CaseMail ID (CMID)

The unique identifier connects the exact document to its mailing history and associated certificates.

USPS tracking & delivery information

For Certified Mail, Priority Mail, and Priority Mail Express, USPS tracking and delivery updates stay associated with the mailing record.

Electronic Return Receipt (ERR)

For Certified Mail with Electronic Return Receipt, USPS ERR proof of delivery information is incorporated into the Certificate of Delivery.

Certificate of Delivery

The CaseMail-generated certificate associated with the later USPS delivery event.

Downloadable record package

Authorized users can download the complete package or individual certificates in PDF format.

HOW THE CASEMAIL ID WORKS

The CMID connects the document to the mailing history behind it.

The unique CaseMail ID connects your Certificate of Delivery to the exact mailed document and its mailing history. It keeps the certificate associated with the communication it documents.

CMID

The practical difference: the record does not stop at “a tracking number existed.” It maintains the relationship between the tracking/mailing events and the document that was actually sent.

LONG-TERM RECORD INTEGRITY

Built to keep certificate records verifiable over time.

CaseMail uses blockchain technology as an additional integrity layer for certificate and mailing-record verification. Relevant record hashes and references are cryptographically anchored so later changes can be detected and the integrity of the record can be checked over time.

Future-ready verification.

Blockchain is not the customer experience—it is part of the technology behind the record. The customer benefit is a certificate and mailing record designed to remain verifiable long after the mailing is complete.

ACCESS & VERIFICATION

Download, share, and verify the certificate record.

Authorized users can access the certificate package from their CaseMail account, download the full package or individual certificates as PDFs, print them, and share downloaded copies. Third parties can use the CaseMail verification page to confirm that a certificate is authentic and has not been altered.

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Record availability

Pay-as-you-go records are retained for 90 days. Paid subscribers retain records while the subscription account remains active.

WHEN THE RECORD MATTERS

Keep the communication and itsmailing history together.

Certificates and connected records can support business, legal, compliance, and notice matters where teams need organized documentation of what was mailed and the USPS information associated with it.

Important correspondence

Keep the mailed document and its mailing history together instead of maintaining separate copies, receipts, and tracking records.

Time-sensitive notices

Maintain the mailing event and later delivery-status information in one connected record when timing is important to the matter.

Multi-recipient records

Maintain individual mailing records and related certificates when a notice or communication is sent to multiple recipients.

COMMON QUESTIONS

Certificates of Delivery FAQs

Learn when your certificate is created, what it documents, and how to access or verify it.

What is a CaseMail Certificate of Delivery?

A CaseMail Certificate of Delivery connects USPS proof of delivery information to the mailed document and its CMID mailing record.

When is a Certificate of Delivery created?

CaseMail generates a Certificate of Delivery when USPS provides delivery information for Certified Mail, Priority Mail, or Priority Mail Express.

Does every postage class receive a Certificate of Delivery?

Certificates of Delivery are generated for Certified Mail, Priority Mail, and Priority Mail Express when USPS provides delivery information. Certificates of Mailing are generated separately for all postage classes after USPS acceptance.

How does Electronic Return Receipt work with the certificate?

For Certified Mail with Electronic Return Receipt, CaseMail incorporates USPS ERR proof of delivery information into the Certificate of Delivery and keeps it connected to the mailed document and CMID mailing record.

How is a Certificate of Delivery different from a Certificate of Mailing?

A Certificate of Mailing documents what was mailed and when it was presented for mailing. A Certificate of Delivery connects the later USPS proof of delivery information to that same mailing record.

Can I download or verify my Certificate of Delivery?

Authorized users can download the certificate as a PDF, print it, and share downloaded copies. Third parties can use CaseMail’s certificate verification page to check authenticity and integrity.

CERTIFIED POSTAL MAIL

Ready to send?

Create your CaseMail account to send your mailing online and keep the related certificate records connected.