Certified Postal Mail Plans
For customers primarily sending important documents through the U.S. Postal Service.
- Starter, Pro, and Team options.
- Postal-focused features and pricing.
- Compare plans before creating an account.
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CaseMail Plans
Which CaseMail Service Do You Need?
Start with the service you need most. Certified Email plans also include Certified Postal Mail, so you can use both services from your CaseMail account.
Certified Email + Postal Mail Plans
Includes Certified Postal Mail
For customers who need to certify email correspondence and also send Certified Postal Mail.
- Choose between ePRO and eTEAM.
- Certified Postal Mail is included with this plan family.
- Designed for individuals and teams using both channels.
Not sure which plan fits?
Compare Certified Postal Mail plans
| Plan comparison | Starter | Pro | Team |
|---|---|---|---|
| User LicensesUser LicensesA user license represents one person who can use the CaseMail account. The number of user licenses included depends on the selected plan. | 1 | 1 | Up to 5 Users |
| Certified Postal MailCertified Postal MailSend and certify USPS postal mail online through CaseMail. Mailing services include First-Class Mail, Certified Mail, Priority Mail, and Priority Mail Express for U.S. mailings. | ✓ | ✓ | ✓ |
| Document StampingDocument StampingCaseMail stamps mailed documents with a unique CaseMail ID (CMID) that links the document to its mailing record and related certificates. The CMID helps document what was mailed, when it was mailed, and delivery information, and can be associated with USPS Return Receipts and Priority Mail delivery records. | ✓ | ✓ | ✓ |
| Certificates of MailingCertificates of MailingCaseMail generates a signed Certificate of Mailing that documents the mailing record, including what was mailed and when it was mailed. The certificate is associated with the mailed documents and their unique CaseMail ID (CMID) for later reference and verification. | $1.50 each | ✓ | ✓ |
| Certificates of DeliveryCertificates of DeliveryCaseMail associates USPS delivery records—such as Certified Mail Return Receipts, Priority Mail delivery information, and Priority Mail Express delivery information—with the corresponding mailed documents and CaseMail record. These records can be accessed from your CaseMail account for later review and verification. | ✓ | ✓ | ✓ |
| Address VerificationAddress VerificationCaseMail checks and standardizes mailing addresses according to USPS addressing standards and applies address corrections before mailing. | ✓ | ✓ | ✓ |
| Real-Time TrackingReal-Time TrackingCaseMail displays real-time USPS tracking updates so you can monitor mailing status and expected delivery information from your account. CaseMail can also alert you when tracking activity indicates a possible USPS delivery delay or issue. | ✓ | ✓ | ✓ |
| Records ManagementRecords ManagementCaseMail keeps your mailing history, mailed documents, and related certificates organized together in your online account. Records can be searched, reviewed, and downloaded when needed, making it easier to maintain and retrieve your mailing history. | 90 DAYS | ✓ | ✓ |
| Mailing ListsMailing ListsCreate and manage recipient lists for mailings where the same document is sent to multiple recipients. Mailing lists make it easier to prepare and send high-volume or repeated mailings from one CaseMail account. | ✓ | ✓ | ✓ |
| Included Certificates & Mailing SavingsIncluded Certificates & Mailing SavingsPaid CaseMail plans include Certificates of Mailing and Delivery as shown in the plan comparison, helping reduce mailing costs compared with pay-as-you-go certificate pricing. Use the Cost Estimator to compare current mailing costs by plan and USPS service.Compare Mailing Costs | Pay-as-you-go certificate pricing | Included | Included |
| Pre-Paid Return EnvelopesPre-Paid Return EnvelopesInclude a postage-paid return envelope with your mailing so recipients can easily send documents back to your designated return address. | — | ✓ | ✓ |
| Governance ToolsGovernance ToolsGive administrators visibility into user mailing activity across the organization. Governance tools help teams monitor mailings, support internal oversight, and maintain audit visibility for on-site and remote staff. | — | — | ✓ |
| Integrations | ✓ | ✓ | ✓ |
| ClioClioSend CaseMail postal mail directly from Clio without custom coding. Mailing charges can be recorded in Clio to support client billing and accounting processes. | ✓ | ✓ | ✓ |
| SmartAdvocateSmartAdvocateConnect CaseMail with SmartAdvocate for mailing and recordkeeping. | ✓ | ✓ | ✓ |
| SupportSupportEmail support is provided Monday through Friday, excluding holidays, for both free and paid plans. Paid plans also include phone support Monday through Friday, excluding holidays. | PHONE / EMAIL | PHONE / EMAIL |
Select an info icon for a short explanation of each feature. Starter uses pay-as-you-go certificate pricing; Pro and Team include Certificates of Mailing and Delivery.
Compare Certified Email plans
| Plan comparison | ePRO | eTEAM |
|---|---|---|
| User LicensesUser LicensesA user license represents one person who can access and use the CaseMail account. The number of user licenses included depends on the selected plan. | 1 | Up to 5 Users |
| Certified EmailCertified EmailVerify email messages and attachments sent or received through a connected email account. Certified Email coverage helps preserve the correspondence and related verification information associated with that account. | ✓ | ✓ |
| Connected Email AccountsConnected Email AccountsThe number of individual email accounts included with the plan for Certified Email coverage. | 1 Email account | 1 Email account per user |
| Digital Evidence Archive (DEA)Digital Evidence Archive (DEA)Keeps your CaseMail-certified email correspondence, attachments, verification information, and related certification records organized together for later review and verification. CaseMail also uses cryptographic integrity records as an additional layer for verifying the archived evidence. | 1 | 1 per user |
| Vault Access ManagementVault Access ManagementControl access to certified records and allow authorized external parties to review them when needed. Access can be managed from your CaseMail account. | 3 | 3 per user |
| Vault StorageVault StorageThe total storage space included with the plan for certified email records, attachments, and related evidence. | 1 GB | 2 GB per each user |
| Free Client VaultsFree Client VaultsPaid Certified Email users can send invitation codes to clients or other third parties, giving them access to a complimentary 30-day Client Vault. Invited users can certify email correspondence and share their certified records with you through CaseMail. | 1 Free account | 2 Free accounts (Per User) |
| Re-Verify & RecertificationRe-Verify & RecertificationWhen new messages are added to a previously certified email thread, CaseMail lets you reverify the updated conversation and generate a new certificate reflecting the latest certified state. | Unlimited | Unlimited |
| Certified Postal MailCertified Postal MailSend and certify USPS postal mail online through CaseMail. Mailing services include First-Class Mail, Certified Mail, Priority Mail, and Priority Mail Express for U.S. mailings. | ✓ | ✓ |
| Document StampingDocument StampingCaseMail stamps mailed documents with a unique CaseMail ID (CMID) that links the document to its mailing record and related certificates. The CMID helps document what was mailed, when it was mailed, and delivery information, and can be associated with USPS Return Receipts and Priority Mail delivery records. | ✓ | ✓ |
| Certificates of MailingCertificates of MailingCaseMail generates a signed Certificate of Mailing that documents the mailing record, including what was mailed and when it was mailed. The certificate is associated with the mailed documents and their unique CaseMail ID (CMID) for later reference and verification. | ✓ | ✓ |
| Certificates of DeliveryCertificates of DeliveryCaseMail associates USPS delivery records—such as Certified Mail Return Receipts, Priority Mail delivery information, and Priority Mail Express delivery information—with the corresponding mailed documents and CaseMail record. These records can be accessed from your CaseMail account for later review and verification. | ✓ | ✓ |
| Address VerificationAddress VerificationCaseMail checks and standardizes mailing addresses according to USPS addressing standards and applies address corrections before mailing. | ✓ | ✓ |
| Real-Time TrackingReal-Time TrackingCaseMail displays real-time USPS tracking updates so you can monitor mailing status and expected delivery information from your account. CaseMail can also alert you when tracking activity indicates a possible USPS delivery delay or issue. | ✓ | ✓ |
| Records ManagementRecords ManagementCaseMail keeps your mailing history, mailed documents, and related certificates organized together in your online account. Records can be searched, reviewed, and downloaded when needed, making it easier to maintain and retrieve your mailing history. | ✓ | ✓ |
| Mailing ListsMailing ListsCreate and manage recipient lists for mailings where the same document is sent to multiple recipients. Mailing lists make it easier to prepare and send high-volume or repeated mailings from one CaseMail account. | ✓ | ✓ |
| Included Certificates & Mailing SavingsIncluded Certificates & Mailing SavingsPaid CaseMail plans include Certificates of Mailing and Delivery as shown in the plan comparison, helping reduce mailing costs compared with pay-as-you-go certificate pricing. Use the Cost Estimator to compare current mailing costs by plan and USPS service.Compare Mailing Costs | Included | Included |
| Pre-Paid Return EnvelopesPre-Paid Return EnvelopesInclude a postage-paid return envelope with your mailing so recipients can easily send documents back to your designated return address. | ✓ | ✓ |
| Governance ToolsGovernance ToolsGive administrators visibility into user mailing activity across the organization. Governance tools help teams monitor mailings, support internal oversight, and maintain audit visibility for on-site and remote staff. | — | ✓ |
| Integrations | ✓ | ✓ |
| Microsoft OutlookMicrosoft OutlookConnect Outlook to CaseMail for Certified Email. | ✓ | ✓ |
| GmailGmailConnect Gmail to CaseMail for Certified Email. | ✓ | ✓ |
| ClioClioConnect CaseMail with Clio for Certified Postal Mail and Certified Email. | ✓ | ✓ |
| SupportSupportEmail support is provided Monday through Friday, excluding holidays, for both free and paid plans. Paid plans also include phone support Monday through Friday, excluding holidays. | PHONE / EMAIL | PHONE / EMAIL |
Select an info icon for a short explanation of each feature. Certified Postal Mail is included with both Certified Email plans.
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