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CERTIFIED POSTAL MAIL

Send Certified Postal Mail Online.Track It. Certify It.

Upload documents and automate the mailing process—from preparation through tracking and recordkeeping—while keeping the mailed document, CaseMail ID (CMID), USPS delivery information, and related certificates connected.

First-Class, Certified Mail, Priority & Express USPS tracking & delivery status Certificates of Mailing & Delivery
AUTOMATED CASEMAIL MAILING PROCESS
From Document Upload to an Organized Mailing Record

CaseMail automates the mailing process around USPS delivery while keeping the mailed document connected to its CMID, mailing record, tracking information, and related certificates.

Mailed DocumentPDF / DOC
CaseMail IDCMID • 84F2-19A7
ANSWER FIRST

What is CaseMail Certified Postal Mail?

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CaseMail Certified Postal Mail is an online service that automates USPS mailing preparation. Upload documents online instead of printing and preparing envelopes manually; CaseMail connects the mailed document to a unique CaseMail ID (CMID), the mailing record, USPS tracking and delivery information, and related Certificates of Mailing & Delivery.

AUTOMATED CASEMAIL MAILING PROCESS

How the Automated CaseMail Mailing Process Works

Send. Track. Certify. CaseMail brings the mailing process and its supporting records together while USPS remains the carrier for postal delivery.

01

Send

Upload the document and choose the mailing service. CaseMail handles the downstream print-and-mail preparation so you do not need to print documents or stuff envelopes.

02

Track

Follow USPS tracking and delivery-status information from the CaseMail record as USPS posts updates.

03

Certify

CaseMail documents and certifies the mailing record, including what was mailed, when it was mailed, tracking events, delivery-status information, and related Certificates of Mailing & Delivery, all connected through the CMID.

CONNECTED MAILING RECORD

What CaseMail Keeps Connected With Each Mailing

CaseMail keeps the mailing service, mailed document, CMID, tracking events, delivery-status information, and related Certificates of Mailing & Delivery connected to the same record.

POSTAL SERVICES

Send USPS mail online

Send First-Class Mail, Certified Mail, Priority Mail, or Priority Mail Express from your CaseMail account without printing documents, preparing envelopes, applying postage, or visiting the post office.

  • First-Class Mail
  • Certified Mail
  • Priority Mail & Priority Mail Express
CASEMAIL ID

Unique CaseMail ID (CMID)

Each uploaded or API-submitted document is time-stamped and assigned a unique CMID that connects the document to its CaseMail mailing record.

  • Time-stamped document
  • Unique record identifier
  • Mailing-record connection
TRACKING

Tracking and delivery status

View USPS tracking events and delivery-status information from the CaseMail record as USPS posts updates, with email alert options for mailing activity.

  • Tracking events
  • Delivery status
  • Email alert options
CERTIFICATES

Certificates of Mailing & Delivery

Certificates of Mailing & Delivery are associated with the CaseMail record to document mailing and delivery information alongside the mailed document.

  • Mailing record
  • Delivery record
  • Certificate access
PROOF & CMID

How the CaseMail ID Connects the Mailing Record

Documents uploaded to CaseMail or submitted through the CaseMail API are time-stamped and assigned a unique CaseMail ID (CMID).

The CMID connects the document to its mailing date, mailing history, tracking events, delivery-status information, and related Certificates of Mailing & Delivery. That connection helps preserve a clear record of what was mailed, when it was mailed, and the delivery history.

The CMID helps document three critical facts:

  • What was mailed.
  • When it was mailed.
  • Tracking and delivery information.
Mailed documentThe document associated with the mailing.
↓
CMID • Unique CaseMail record identifier
↓
Mailing recordMailing date, postage, and mailing history tied to the record.
↓
TrackingUSPS tracking events and delivery-status information.
↓
CertificatesCertificates of Mailing & Delivery associated with the record.
COMPREHENSIVE SIDE-BY-SIDE COMPARISON MATRIX

Traditional Manual USPS Certified Mail vs. Automated CaseMail Platform

Compare the manual steps of traditional Certified Mail with CaseMail automation, connected mailing records, address verification, electronic return receipts, and organized documentation.

Open each row to compare the traditional manual mailing process with the CaseMail approach.

01Labor, Operational Cost & SpeedManual preparation and post-office handling vs. online mail automation
Traditional Manual USPS Certified Mail
MULTIPLE MANUAL STEPS

Requires printing, envelope preparation, completing postal forms, preparing mailing records, delivering or presenting the mailing to USPS, and organizing returned receipts and related records. These manual steps add staff time and administrative cost beyond postage and USPS service fees.

Automated CaseMail Platform
ONLINE PREPARATION & AUTOMATION

Upload documents, enter recipient information, select the mailing service, and submit the mailing online. CaseMail automates mailing preparation, production, tracking updates, and record organization, reducing manual handling and eliminating trips to the post office.

02Proof of Content AuthenticitySeparate proof of what was mailed vs. a cryptographically bound mailing record
Traditional Manual USPS Certified Mail
SEPARATE PROOF OF CONTENT

Mailing and delivery receipts do not identify the exact document inside the envelope.
USPS mailing receipts, tracking records, and return receipts can document mailing and delivery events, but the sender must separately maintain the document copy and supporting mailing records needed to show what was placed in the envelope.

Automated CaseMail Platform
CRYPTOGRAPHICALLY BOUND

SHA-256 Hashing & CaseMail ID (CMID).
Every mailing document is assigned a unique CMID and cryptographically hashed before automated printing and insertion. The document is cryptographically bound to its USPS barcode, creating a tamper-evident record that preserves document integrity and verifies the exact document associated with the mailing.

03Court Notice Mailing & DocumentationManual notice preparation and recordkeeping vs. connected mailing documentation
Traditional Manual USPS Certified Mail
MANUAL NOTICE PREPARATION & RECORDKEEPING

Court notices may require preparing documents, managing recipient information, completing postal mailing steps, tracking delivery, and maintaining mailing and delivery records separately. This can require significant manual coordination when notices are sent to multiple recipients.

Automated CaseMail Platform
ONLINE SENDING & CONNECTED NOTICE RECORDS

Upload the court notice, enter recipient information, select the mailing service, and send through CaseMail. The notice, CMID, mailing history, tracking events, delivery-status information, and related Certificates of Mailing & Delivery remain connected to the CaseMail record for documentation and later verification.

04Address VerificationManual address entry vs. automated USPS address verification
Traditional Manual USPS Certified Mail
MANUAL ADDRESS ENTRY

Addresses are entered and maintained manually. Outdated addresses, typographical errors, or recipient relocation can contribute to Returned to Sender (RTS) mail.

Automated CaseMail Platform
AUTOMATED ADDRESS VERIFICATION

Addresses are checked using USPS CASS and NCOA data before mailing to help identify address-formatting issues and known address changes that may affect delivery.

05USPS Return Receipt IntegrationPhysical return receipts vs. electronic delivery records
Traditional Manual USPS Certified Mail
PHYSICAL RETURN RECEIPT — PS FORM 3811

A physical Return Receipt is attached to the mailpiece, signed at delivery, and returned to the sender through the mail. Because the receipt must travel back through the postal system, receiving and filing the physical card adds another manual step. USPS also provides a separate inquiry process when a paid Return Receipt is not received.

Automated CaseMail Platform
ELECTRONIC RETURN RECEIPT INTEGRATION

Direct programmatic integration with USPS Electronic Return Receipt (DMM § 503.6.2.1). USPS electronically captures the recipient’s signature and delivery information. CaseMail retrieves the Electronic Return Receipt and displays the delivery record within the platform, eliminating the need to wait for and manually file a physical return receipt.

USPS reference: Domestic Mail Manual 503 — Return Receipt.

06Evidence & Record AuthenticationAssembled receipts and records vs. a connected verifiable mailing record
Traditional Manual USPS Certified Mail
DOCUMENTATION MAY REQUIRE ASSEMBLY

USPS mailing receipts, tracking records, and return receipts can document mailing and delivery events. However, the sender may need to maintain and connect those records with a copy of the document that was mailed and other supporting documentation.

Automated CaseMail Platform
CONNECTED, VERIFIABLE MAILING RECORD

CaseMail connects the document that was mailed with its CMID, mailing record, USPS tracking and delivery information, and related Certificates of Mailing & Delivery. This creates a more complete record for verification, evidentiary review, and presentation when documentation of the mailing is needed.

07Organized Records & RetrievalSeparate paper and digital files vs. connected CaseMail records
Traditional Manual USPS Certified Mail
SEPARATE PAPER & DIGITAL RECORDS

Mailing receipts, tracking records, return receipts, scanned documents, and internal notes may be maintained in separate physical or digital files, requiring staff to organize and reconnect the records later.

Automated CaseMail Platform
ORGANIZED RECORDS & RETRIEVAL

Keep the copy of the mailed document, mailing history, tracking events, delivery-status information, and related Certificates of Mailing & Delivery connected to the CaseMail record for organized retrieval and later verification. The CaseMail ID relationship helps keep the mailing record, document, delivery information, and certificate history connected rather than relying on separate files and records.

BUILT FOR COMMUNICATIONS THAT MATTER

Certified postal delivery for communications that matter.

CaseMail Certified Postal Mail is built for important communications that benefit from organized mailing, tracking, and delivery records.

Legal Services

Notices, client correspondence, delivery records, and evidence-oriented mailing documentation.

Government

Official communications and organized mailing and delivery records for government agencies.

Business & Compliance

Time-sensitive customer, operational, and compliance communications with supporting records.

Construction

Project notices, coordination letters, and compliance communications with delivery proof.

COMMON QUESTIONS

Certified Postal Mail FAQs

Answers to common questions about sending Certified Mail online, mailing preparation, USPS tracking, and CaseMail mailing records.

Can I send USPS Certified Mail online with CaseMail?

Yes. CaseMail lets you upload documents online, choose the USPS mailing service, and submit the mailing without printing documents, preparing envelopes, or visiting the post office.

Do I need to print documents or visit the post office?

No. Upload the document and choose the mailing service online. CaseMail handles the downstream printing and mailing preparation.

What does “automated Certified Mail” mean?

It means the steps around preparing and managing the mailing are handled online. CaseMail handles printing and mailing preparation, connects tracking information to the mailing record, and keeps the mailed document and related certificates organized together.

Does CaseMail replace USPS?

No. USPS remains the postal carrier. CaseMail provides the online process used to prepare mailings, organize records, and display USPS tracking and delivery information.

What mailing services can I use?

You can select First-Class Mail, Certified Mail, Priority Mail, or Priority Mail Express when you create the mailing in your CaseMail account.

What is a CaseMail ID (CMID)?

A CaseMail ID (CMID) is the unique identifier assigned to a mailed document. It connects the document to its CaseMail mailing record, including mailing history, tracking and delivery information, and related Certificates of Mailing & Delivery.

Can I track the mailing online?

Yes. CaseMail displays USPS tracking and delivery-status information from the mailing record and can provide email alerts for mailing activity.

What are Certificates of Mailing & Delivery?

A Certificate of Mailing documents what was mailed and is generated after USPS accepts the processed mail. A separate Certificate of Delivery connects USPS proof of delivery information to the mailed document for Certified Mail, Priority Mail, or Priority Mail Express when USPS provides that information.

GET STARTED

Ready to Send Your Next Postal Mailing?

Upload your document, choose the mailing service, and let CaseMail handle mailing preparation while keeping the mailing record and related information organized.